- +92 300 8554833
- Ceo@gimcenter.com
- Mon - Fri: 9:00 - 6:00
- VIP Plaza, First Floor, Office no 05, I-8 Markaz Islamabad
Deliver, manage, and track online training and education — all from one intuitive, cloud-based system. Whether for schools, businesses, or course creators, our LMS simplifies the learning journey.
Stay organized with a real-time calendar that shows class schedules, holidays, and important events.
Assign tickets to the right teams or agents and set escalation rules to ensure no issue is ever missed
Access detailed syllabi for each subject and grade in a centralized portal.
Track each student’s academic progress, grades, and attendance in one secure place.
A Complaint Management System is a centralized platform designed to efficiently capture, track, and resolve customer, employee, or vendor complaints. It helps organizations respond faster, reduce resolution times, and maintain service quality by automating workflows and improving accountability.
Whether you’re managing feedback from customers, internal issues from staff, or service disruptions, this system ensures that every complaint is logged, assigned, and resolved with complete visibility and transparency.
With built-in reporting, escalations, and notification tools, it empowers teams to stay proactive, prevent recurring issues, and improve overall user satisfaction.
Ideal for businesses, public service departments, educational institutions, and more — a modern Complaint Management System turns challenges into opportunities for improvement.
| PHP Version: | PHP 7.4 |
| MySQL Version: | 5.56 |
| Type: | Hosted Solution |
| Total File Size: | 15 MB |
A Complaint Management System is a digital platform that allows users to register, track, and resolve complaints efficiently. It streamlines communication between customers and service providers while ensuring transparency and accountability.
Educational institutions
Private companies
Hospitals & clinics
Customer service teams
Municipal and utility services
Yes. The system provides real-time status updates, so users can track their complaints from submission to resolution.
Absolutely. The system sends automatic notifications via email or SMS to inform users about the progress of their complaints.
Yes, the CMS is responsive and can be accessed from mobile devices, tablets, or desktops.
Yes. Complaints are automatically routed to the relevant departments based on their category or nature.
Yes, the system is fully customizable to match your organization’s structure, categories, and workflow.
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From scheduling classes to sharing syllabi and tracking student performance — manage everything in one powerful, easy-to-use platform. Perfect for schools, colleges, and coaching centers.
From automation to growth, we deliver tailored software that simplifies operations, scales with your needs, and drives real results